Privacy Policy

1. Personal Information refers to any information that identifies or can be used to identify you or your business, including but not limited to your name, company name, job title, email address, phone number, and postal address.
2. If you submit Personal Information on behalf of someone else, you confirm that you have obtained their permission to do so.

Other Information is any data that does not directly identify you, such as:

1. Browser, Operating system and device information
2. IP addresses
3. User credentials.
4. Credentials associated with third-party systems linked to your domain or digital assets.
5. Information collected through cookies and other tracking technologies.
6. Aggregated and anonymized statistical or demographic data.

We collect Personal and Other Information when:

1. You create an Account or interact with our Website or Online Portal.
2. You communicate with us via forms, email, or customer service.
3. You access downloadable materials or subscribe to our Services and as part of the services you utilise while on the website and/or portal.
4. Resellers and distributors provide us with information to register your account.
5. We may use cookies and similar technologies to collect browsing activity, device identifiers, and usage analytics. You can manage cookies through your browser settings.

We use your Personal Information to:

1. Register and manage your account.
2. Provide access to our Services and online portal.
3. Facilitate Service functionality including reporting.
4. Process transactions and billing.
5. Send updates, communications, and Service related notifications.
6. Comply with legal obligations.
7. Promote related products and services (if consented to).
8. We use Other Information for statistical analysis, marketing, security, and service improvement.

We do not sell your data. We may share it:

1. With service providers who process data on our behalf under strict confidentiality
2. If required by law, regulation, or court order
3. In enforcement of legal agreements, including our Terms and Conditions

1. If we transfer your Personal Information outside of South Africa, we will ensure appropriate safeguards are in place to protect your data consistent with POPIA.

You may contact us at any time to:

1. Update or correct your Personal Information
2. Withdraw your consent for processing
3. Request deletion of your information
4. Object to direct marketing

Please note, the deletion of essential data may affect our ability to deliver services to you..

1. We retain your Personal Information only for as long as necessary to provide Services and comply with legal, regulatory, and tax obligations. We may retain Other Information for analytics or research purposes indefinitely in anonymized form.

1. We implement reasonable technical and organizational safeguards to protect your Personal Information from unauthorized access, loss, or misuse.

If you have any concerns or questions regarding this Privacy Policy or our use of your Personal Information, you can contact us at:

You may also contact the Information Regulator if you are not satisfied with how your request has been handled.